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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dirtbike_rider_543

April 24, 2025

5  out of  5
rating by Dirtbike_rider_543
"Really nice people at State Farm honest people to"
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Kyle Clifton

April 22, 2025

5  out of  5
rating by Kyle Clifton
"I’ve been working with Brooklyne for years and she’s the absolute best. She’s one of a kind and answers all of questions with in depth knowledge. I have the best coverage personalized for me. I would highly recommend dealing with her!"
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Adrienne Trego

April 22, 2025

5  out of  5
rating by Adrienne Trego
"I can’t speak highly enough about Ashley Himes, and her staff. Every single time I call to ask questions, make a claim, or make adjustments to our policies, they are always willing to help. They are friendly, and always take the time to explain in detail, any questions we have. I wish all insurance agents had the same customer service practices as Ashley Himes, and her staff. They are amazing!"
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bryan wilson

April 15, 2025

5  out of  5
rating by bryan wilson
"This office is amazing. They helped me so much with my policies."
We responded:
"Thank you, Bryan! We're so happy to see you enjoyed your experience. - Ashley"
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Emily Finnie

April 14, 2025

5  out of  5
rating by Emily Finnie
"amazing job working with keysten! saved me money! very happy!"
We responded:
"Emily, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Ashley"
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Erin Baldridge

April 14, 2025

5  out of  5
rating by Erin Baldridge
"I just moved to Ohio and was nervous about the process of switching my insurance. Brian at State Farm made everything so easy and simple, everything was changed and official in less than 20 minutes. Definitely recommend!"
We responded:
"Erin, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! We appreciate the recommendation more than you know. - Ashley"
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Susan Lockhart

April 14, 2025

5  out of  5
rating by Susan Lockhart
"The level of service from Ashley Himes and her team has been nothing short of amazing! We recently moved all our policies to Ashley and appreciate the way in which we have been kept abreast of numerous changes and updates we made to our home and auto policies! Excellence in action! Thank you!"
We responded:
"Susan, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Ashley"
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Lexis Rolon

April 4, 2025

5  out of  5
rating by Lexis Rolon
"Very friendly and awesome office. Brooklyn was so helpful with getting my new policy started after moving."
We responded:
"Lexis, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Ashley"
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Brittany Burton

March 12, 2025

5  out of  5
rating by Brittany Burton
"Have had State Farm a few years now, handled my claim for my car great."
We responded:
"Brittany, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Ashley"
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gordon DeHart

February 26, 2025

5  out of  5
rating by gordon DeHart
"Our entire family uses State Farm I feel we have gotten great service and help . Thanks to Katrina DeHart for all the help ."
We responded:
"Thank you for providing us with a great rating, Gordon! I’m happy your insurance experience was so positive. We appreciate your support! - Ashley"
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SJ BURNEY

February 24, 2025

5  out of  5
rating by SJ BURNEY
"Brooklyne Baldwin is a EXCELLENT agent. She is very easy to do business with. Very friendly and extremely helpful. I highly recommend her!"
We responded:
"Hello, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Ashley"
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Mike Durst

January 10, 2025

5  out of  5
rating by Mike Durst
"I've been with Ashley Himes State Farm for several years. Very friendly folks and you cannot beat the prices. Thanks for an awesome experience!"
We responded:
"Mike, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Ashley"
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B Bills

January 7, 2025

5  out of  5
rating by B Bills
"Kind, courteous and very friendly."
We responded:
"Hello, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Ashley"
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Lori Lambert

January 6, 2025

5  out of  5
rating by Lori Lambert
"Whenever I call the office, they are pleasant and helpful."
We responded:
"Thank you Lori!"
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Jennifer Andelova

December 30, 2024

5  out of  5
rating by Jennifer Andelova
"The team is incredibly helpful and proactive. I trust them to look out for my best interests. Bethany is a joy to work with."
We responded:
"Thank you, Jennifer! We certainly appreciate your business and are happy to help!"
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Deaira Harris

December 9, 2024

5  out of  5
rating by Deaira Harris
"Everyone in this office is and has been amazing! There’s never a time I’ve called or texted any questions or concerns without receiving personal and professional attention. Thank you State Farm Family!"
We responded:
"Thank YOU Deaira! Its customers like you that make us love what we do every day! Happy to have you as part of our State Farm family!"
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Jacob Hildy

December 6, 2024

5  out of  5
rating by Jacob Hildy
"Knowledgeable, friendly and very helpful. I absolutely recommend Ashley Himes for insurance needs."
We responded:
"Thanks for the 5 star review Jacob - we appreciate you!"
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Rachel Pierce

November 28, 2024

5  out of  5
rating by Rachel Pierce
"Very easy to work with & helpful! Highly recommend."
We responded:
"Thank you, Rachel! We love to hear this - thank for sharing, we strive to provide great service!"
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Emily Phillips

November 15, 2024

5  out of  5
rating by Emily Phillips
"Absolutely love them! The communication is always easy and fast and they are always super accommodating and helpful!"
We responded:
"Thank you for the kind words, Emily - we are happy to hear you feel accommodated and taken care of! Thanks for sharing - we appreciate you!"
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Kelton Stockton

November 14, 2024

5  out of  5
rating by Kelton Stockton
"Brooklyne was super informative and more than happy to assist me with all of my questions regarding my policies!!"
We responded:
"Hi Kelton! Thank you for sharing your experience! We are happy to hear Brooklyne was so helpful and able to answer all of your questions! "
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Toby Kordenbrock

October 31, 2024

4  out of  5
rating by Toby Kordenbrock
"They had all the necessary paperwork ready before I arrived. Professional atmosphere. Everyone that I had contact with were very friendly"
We responded:
"Thanks for your review, Toby! Is there anything we could have done better to receive a 5-star review? That is what we strive and would like to know how we could have improved for you! Thank you!"
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Gretchen Ault

October 28, 2024

5  out of  5
rating by Gretchen Ault
"Ashley Himes from State Farm has been the absolute best company! They always help me so much! From helping with insurance claims to transferring insurance company's to changing policies bc I changed cars."
We responded:
"Gretchen, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Ashley"
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Sheila Myers

October 18, 2024

5  out of  5
rating by Sheila Myers
"Brooklyne from the Springfield office helped me pay my bill because my regular way of payment was hacked! Consider her for a promotion or raise. She is very through and kind to me today!"
We responded:
"We are so happy to hear that Brooklyne took such good care of you and made sure your issues were addressed for you! "
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Melissa Tuttle

October 7, 2024

5  out of  5
rating by Melissa Tuttle
"Welcome to Springfield, and congratulations on your ribbon cutting!"
We responded:
"Thank you Melissa, we are thrilled to be in this community and we appreciate your kinds words!"
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Asia Howard

September 25, 2024

5  out of  5
rating by Asia Howard
"I love Brooklyne, she is a wonderful and caring person. I had hip surgery and was off work for a while and she checked on me frequently and had patience with me getting my insurance."
We responded:
"That is so wonderful, we are happy to hear that Brooklyne was able to be there for you! Thanks for your kind words, Brooklyne is a great asset to our team! We hope you are recovering well Asia!"